FAQ

GENERAL QUESTIONS

What is a Site Visit?
If you have a question or concern regarding your property’s condition, please call Jewitt Lawn Service and we will schedule a free Site Visit to meet you on your property, if needed, to address your concerns. 


What if it rains?
We work diligently to complete all services on your scheduled day. If we do have a rain event that leads to a rescheduling, you will be notified via email and/or text. This notification will let you know your new service day. 


What is your commitment/guarantee?
We are customer service enthusiast. We guarantee 100% satisfaction for our customers. We will do whatever it takes to make sure you are happy with the service you receive. If you are not happy with the service you received, we will do everything in our power to make it right. 

FULL SERVICE

When will I receive my first visit?
After you sign up, we will follow up with you within one business day to determine the specific schedule and service needs for you and your property. 


Am I signing a contract for this service?
There is no contract involved with this service. Although we will treat you as a lifelong client, you can cancel this service at any time with no cancellation fee after the first 4 visits (Refer To Term and Conditions).


How many visits will occur each month?
Every month will be a bit different depending on the season. For example, during the months of March – October grass and plants are actively growing and will require attention every week. During the winter, we will focus on leaf removal, turf care, corrective pruning, etc. which will require less frequent visits. If you ever have a question on what will be done each month please let us know, we are happy to help! (Refer to Mowing Schedule)

LAWN MOWING

What do I need to do in preparation for this service?
We ask that you clear your lawn of any toys, furniture or other items on scheduled days, unlock any gates/access points, and keep your pets inside. 


Do I need to be home for this service?
There is no need for you to be home while your lawn is serviced as all of the work takes place outside your home. 


 How do I know my lawn is being mowed at the proper height?
Jewitt Lawn Service follows the following general mowing tips for your turf:
Selecting the proper mowing height for your turf is critical
– All Bermudagrass – 2.5″ or as low as    our mowers will go
– Centipede and Zoysiagrass – 2.5″ or as low as our mowers will go
– St. Augustine: 3″-3.5″
– We will avoid scalping the turf. This will damage the crown, which is the main growing point of the plant.
– We mulch your grass clippings, as this helps return nutrients to the turfgrass system. 


How much water does my lawn need?
At Jewitt Lawn Service, we recommend the following watering tips for your turfgrass:
– Water at a minimum, 20 minutes a zone, to promote a strong root system
– Water early in the morning during the summer months
– Water once or twice a week to supply adequate water to the system
– As a general rule of thumb, your lawn should receive 1″ of water per week
– Lightly water dormant turf to prevent large areas from drying out and possibly dying. 


Can I get pruning and other services to be included in the Lawn Mowing service?
We would be delighted to provide these additional services to you and can generate a custom quote for you.

MULCH

Why should I install mulch?
A good layer of mulch will reduce evaporation from the soil, improve the penetration of water, help control the fluctuation of soil temperatures protecting plants from the damage of extremely cold temperatures, add nutrients to the soil as the mulch decomposes, and suppresses the growth of weeds. 


How often should I have mulch installed?
We recommend installing mulch at least once a year. 


How do I prepare my beds to be mulched?
It is best to hand pull or spray your weeds with a post-emergent weed control prior to mulch installation. It is also recommended to remove leaves and other loose debris if necessary. 

AERATING AND OVERSEEDING

What will Aeration Service do for my lawn?
Core aeration is a beneficial service that removes small cores of soil and allows the grass plant access to more water and oxygen for the root system. This process will also help in the repair of bare and thinning areas of your turf. 


How do I know if my yard needs to be aerated?
Any yard can benefit from aeration. Any areas of high traffic that look worn, yards that don’t green up after fertilizing or brown easily in high heat conditions, yards with poor drainage that have standing water after it rains, and homes built on poor subsoil with clay are all excellent reasons to aerate your yard. 


How often should my lawn be aerated?
We recommend aerating once a year either in the spring (March–May) or in the fall (August–November). 


What do I need to do to prepare my lawn for aeration and over-seeding?
Mowing your lawn at least one week before aeration and over-seeding is recommended but not imperative. Getting good seed-to-soil contact is key, and a lower grass blade during the time of seeding helps in this process. In addition, mowing prior to seeding will help keep grass lower as seed germinates until the first cut after seeding. 


Why combine Aeration with Over-seeding?
Holes created by the aeration process allow good seed-to-soil contact. This creates a healthier environment for germination (the process of a seed becoming a plant). 


How do I care for my lawn after it has been aerated and over-seeded?
Watering is critical for new seed to germinate and grow. During the first couple of months you want the ground to remain moist from natural rainfall or irrigation. The condition of your lawn (sun, shade, flat or hilly), as well as soil conditions, plays a significant role when determining how often to water. The key is to keep the soil moist without washing seed away. 


When is the best time of day to water my grass?
The best time of day to water your lawn is in the early morning. Moisture is able to reach the roots, while the leaf surfaces are able to become dry. Watering at night or late in the evening creates a very humid environment and should be avoided. The excessive moisture, combined with high, humid, summer night temperatures, are conditions optimal for severe disease problems. 


How long will it take for the cores in my yard to disappear?
It usually takes around two weeks for the cores to break down. It can, however, be longer or shorter depending on weather conditions. Mowing can also expedite core breakdown. You do not want to rake or pick up the cores, as this will reduce the effectiveness of the aeration. 

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Jewitt Lawn Service LLC

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(318) 990-7278